domain

glitterfull · Member · Nov 30, 2016 at 12:23 pm
Copy link

Add topic to favorites
Please please help! I thought im nearly sure my domain was on automaitc renewel so the money would just come out when it’s ment to and now i cant even get into my site because i think it’s expired, my site is glitterfulthoughts.com and so very important to me! I will pay whatever i need to pay but please just help me get my blog back!

The blog I need help with is: (visible only to logged in users)
staff-doublebassd · Staff · Nov 30, 2016 at 1:29 pm
Copy link
Hey there,

I checked with our registrar and glitterfulthoughts.com is now in a redemption period. You can still renew your domain through us, but it is now a more expensive and complicated process to do so. Our registrar charges an $80 late renewal fee in addition to the $26 we charge to renew the domain. The good news is that this is still a chance of reclaiming the domain through this option.

Your other option is to wait until the redemption period is over so that the domain becomes available for registration again. Domains are usually in redemption for approximately 80 days, but with this option, you run
the risk of someone else jumping in front of you to purchase the domain before you get the chance.

Please let me know if you want to proceed with paying the late renewal fee in the attempt to reclaim the domain name. This option is also time sensitive because the domain can be auctioned off to an expired domain bidder.

I would suggest enabling the auto-renew option so that you will not have to worry about losing control over your domain in the future.

Please visit the support page link for further instructions:

Recover an Expired or Cancelled Domain

Let me know if you have any questions. Thank you!
glitterfull · Member · Nov 30, 2016 at 1:31 pm
Copy link
Yes I would like to pay the fee but can the process be moved quicker I really need my blog back asap , I’m in full panic mode because I was sure the auto-renewal option was ticked , please help me 😩
glitterfull · Member · Nov 30, 2016 at 1:32 pm
Copy link
If I pay will I have to still wait the 80 days
glitterfull · Member · Nov 30, 2016 at 1:40 pm
Copy link
Please help asap
staff-doublebassd · Staff · Nov 30, 2016 at 1:50 pm
Copy link
Hi there,

I’ll be happy to contact the registrar to see if we can restore glitterfulthoughts.com to your account, but I cannot guarantee that we will be able to get the domain back. If I am successful you’ll have the domain back up and running in under 24 hours and I can send you a manual payment request form for you to repurchase the domain.

I will let you know once I hear back from the registrar.

Let me know if you have any questions.

Thanks!
glitterfull · Member · Nov 30, 2016 at 1:55 pm
Copy link
Oh please please try get it back. I’ll do anything! I’ll pay the full fee … Are you usually sucessful in getting them back ?
staff-doublebassd · Staff · Nov 30, 2016 at 2:17 pm
Copy link
Yes, we get them back most of the time and I don’t think we’ll have a problem getting yours back at all =).

I’ll eep you updated once I hear from our registry partner.

Thanks!
glitterfull · Member · Nov 30, 2016 at 2:19 pm
Copy link
Oh thank you so much!!!! Your a hero haha!! Does the registry take a while to get back to you:)?
staff-doublebassd · Staff · Nov 30, 2016 at 2:22 pm
Copy link
I should hear from them later today. It usually takes no longer than 24 hours.
glitterfull · Member · Nov 30, 2016 at 2:23 pm
Copy link
Ok thanks so much , lookin forward to hearing back from you
staff-doublebassd · Staff · Nov 30, 2016 at 2:28 pm
Copy link
Of course! We’ll definitely work hard to get it back for you! =)
glitterfull · Member · Nov 30, 2016 at 2:29 pm
Copy link
Thanks so much !😊
staff-doublebassd · Staff · Nov 30, 2016 at 6:40 pm
Copy link
Good news! I was able to restore your domain. I sent you the email for manual payment as well. let me know if you have any questions.

Thanks!
glitterfull · Member · Nov 30, 2016 at 6:43 pm
Copy link
Omg you are the best thank you so much !
staff-doublebassd · Staff · Nov 30, 2016 at 6:45 pm
Copy link
You’re very welcome!
glitterfull · Member · Nov 30, 2016 at 6:52 pm
Copy link
Sorry one more thing , how do I stop this from happening again
staff-doublebassd · Staff · Nov 30, 2016 at 7:23 pm
Copy link
You’ll need to set yourself up for auto renew – that way your subscription will auto renew and not expire. Do you get notifications in your email about your upgrades?

For information on auto renewing your upgrades, please visit our support page:

https://en.support.wordpress.com/faq-renewing-and-canceling/#renew-upgrade

No items found.