Domain

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  planetingenieria · Member · Nov 30, 2016 at 5:50 pm

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  I have modified all the setting for change my domain, and it is not working!! when I call http://www.planetingenieria.com.ar, I don’t see the page that I’ve created in wordpress

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Nov 30, 2016 at 5:59 pm

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  Hi there,

  I was able to visit the site without any issue – but it is pointing to a self-hosted site. Are you wanting planetingenieria.com.ar to point to a WordPress.com site?

  Let me know, thanks!

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  planetingenieria · Member · Nov 30, 2016 at 6:08 pm

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  Yes I want to replace my page for the new in wordpress. We paid for use the domain http://www.planetingenieria.com.ar instead of planetingenieria.wordpress.com

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  staff-doublebassd · Staff · Nov 30, 2016 at 6:43 pm

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  Hi there,

  In order to use your domain hosted elsewhere with your WordPress.com site, you’ll need to change the domain nameservers at your domain host, and point them over to WordPress.com. Our nameservers are:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  Then, you’ll need to purchase the mapping subscription upgrade so that you can map your domain over to your WordPress.com site.

  For instructions on both processes, please visit our support page:

  https://en.support.wordpress.com/map-existing-domain/

  Let me know if you have any questions.

  Thanks!

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  planetingenieria · Member · Nov 30, 2016 at 6:53 pm

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  Hi, I’ve paid for mapping the subscription upgrade! So I only need to change the domain name servers. This changes are automatic or i need to wait a while. Can you check if my plan is correct?

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  staff-doublebassd · Staff · Nov 30, 2016 at 7:34 pm

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  Hey there,

  I do not see the mapping upgrade under the account you are contacting us from. I see it under a different account. But it is all set up on this end if you do have access to that other account.

  Now, I checked and see that the nameservers are pointing over to WordPress.com, but it appears that the other site at your domain host is still showing. It may take up to 72 hours for DNS propagation to occur. But, it looks like everything is set up and ready to go.

  Let me know if you have any issues or if the domain never points to your WordPress.com site. Thanks!

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  planetingenieria · Member · Nov 30, 2016 at 8:47 pm

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  Hi, ok so .. I’ll wait for 72 to check if works!! Thanks a lot for your time

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  staff-doublebassd · Staff · Nov 30, 2016 at 10:00 pm

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  It shouldn’t take that long, but check back if things don’t change in that time.

  Thanks!