domain

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  autistweb · Member · Dec 12, 2016 at 1:30 pm

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  we have changed our domain to key-train.eu, however when we go to google and search it is only, or still under keytrain.wordpress.com
  How do we activate the change, that only key-train is searched for?

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Dec 12, 2016 at 4:42 pm

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  Hi there –

  It takes time, up to 6 weeks, for Google to index a new site. You’ll want to be sure that you’ve set key-train.eu as your primary domain.

  I’d do this for you, but the domain is not connected to the account you’ve contacted us from here. You’ll need to login to that account to change the primary domain.

  Here’s how you do it: https://en.support.wordpress.com/domains/#setting-the-primary-domain

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  autistweb · Member · Dec 13, 2016 at 3:13 pm

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  Hi.
  Our primary domain is now key-train.eu, however we cannot find it in the internet……
  As far as I understand we (still, only) have a working site, when I open it I see the tools in the bottom right hand corner.
  Is our site not yet uploaded?

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  staff-zinnia · Staff · Dec 13, 2016 at 4:08 pm

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  Good Morning –

  I am able to load https://key-train.eu/ in my browser and see the site.

  Can you try and load the site from a different device or a different internet connection?

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  keytrain · Member · Dec 13, 2016 at 4:36 pm

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  Hi. Good morning to you too.
  No we are not having success.
  When I use the link you suggest, I arrive on the old user “autistweb” –
  autistweb which was deleted a few days ago….
  When I use another device I am still unable to enter.
  I can only enter the site when I go through wordpress.

  Would you be so kind, could you delete the user name “autistweb”
  My user name ist key-train.

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  staff-zinnia · Staff · Dec 14, 2016 at 3:11 pm

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  Hello –

  As you’ll see in this thread you are logged in as keytrain now when posting in the forums. If you are seeing autistweb that’s because you’ve logged into that account. It is an active account that was last accessed one day ago.