Domain

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  josestortacom · Member · Aug 11, 2022 at 5:51 pm

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  Hi I need to know what should a do if I just change the domain name of my website and a company that works for me has the same domain and know my website is lost completely and I can’t change it back

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Aug 11, 2022 at 6:13 pm

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  Hi there!

  Can you let us know the domain name that you used to have and what you changed it to? Once we have that information, we’ll be better able to advise.

  Thank you!

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  josestortacom · Member · Aug 11, 2022 at 9:56 pm

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  Hi!

  The one I used to use was josestorta.com and the one that I changed to is josestortamexicana.com

  Thanks

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  staff-totoro · Staff · Aug 12, 2022 at 12:04 am

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  Hi there,

  We can’t help directly because we don’t host josestorta.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (Netfirms web hosting) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com.

  The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in that forum are more familiar with these kinds of issues and are in the best position to help. You may also wish to reach out to Netfirms support as they may also be able to help you with switching your site address, thanks!