Domain

  • Unknown's avatar

    Good Morning.
    My domain subscription should be free for the first year, but you made my pay even this first year, not waiting for seconf one. Second thing is, that even when I paid, you changed my domain little bit.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    You were charged for the domain because you only purchased a domain.

    The “domain free for the first year” is only on one of our yearly paid plan upgrades: https://wordpress.com/pricing/

    Additionally, you can only use the domain as your primary domain with a paid plan. With a domain-only purchase, that domain will redirect to your free *.wordpress.com URL.

    If you want to upgrade to a yearly paid plan (where the first year domain registration would have been free), I can add credits equal to the amount of your domain registration that you can apply towards your yearly plan.

    Second thing is, that even when I paid, you changed my domain little bit.

    Can you give us more information here? I’m showing that the domain that was registered was piotrolszewski.art – is that correct? If not, what domain were you expecting to purchase? Once we have that information, we’ll be better able to advise.

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