Domain

• 

  joannacr · Member · Mar 8, 2017 at 10:38 pm

  • Copy link
  • Add topic to favorites

  Hi, it appears that my domain expired and I did not renew it in time. Now, my site is not up and it appears that my domain is in a redemption period. How can I retrieve my domain and have it back up asap?

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Mar 8, 2017 at 10:40 pm

  • Copy link

  Expired means over, dead, done and finished. https://en.support.wordpress.com/domains/domain-expiration/ We focus on not allowing domains to expire so others can purchase them when they are auctioned off and that’s why we have an auto renew feature. https://en.support.wordpress.com/manage-purchases/#auto-renew

  Staff need details to recover the domain.
  1. What is/was the domain URL?
  2. What is/was the underlying .wordpress.com URL?
  3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
  4. When was the upgrade purchased?
  5. When did the refund request and upgrade cancellation, or the domain expiration take place?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  kokkieh · Staff · Mar 9, 2017 at 1:36 pm

  • Copy link

  Hi there,

  It looks like you’re already being helped with this via email, so I’m closing this thread as a duplicate.