Domain

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  mariapulbere · Member · Aug 10, 2017 at 10:25 pm

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  Hi, if i cancel my domain atlantic-imobil.com and you dont refount me my money, can you undo last operation wich domain, for i have domain, if cant refound all money for them, thx

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 11, 2017 at 2:32 am

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  Refunds and cancelling upgrades
  There are no prorated refunds. Refunds https://en.support.wordpress.com/refunds/ are time limited.
  • WordPress.com provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  • The refund period for Domain Registrations and Renewals is 48 hours.
  • It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received after canceling an upgrade and requesting one.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. Canceling and refunding purchases http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  Canceling domains
  It is important to know that cancelled domains are not released by the registrar immediately. Also note that here’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.

  If that does not resolve your issue. Provide the following first:

  Do you wish to use the domain on another site?

  Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  gemmacevans · Member · Aug 11, 2017 at 10:08 am

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  Hi mariapulbere,

  The refund period for domains is 48 hours so we are no longer able to issue a refund for atlantic-imobil.com. However I can restore it for you. Do you want to continue using the domain here on WordPress.com or would you like to transfer it elsewhere?

  Thanks!

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  asiyajaved · Member · Aug 12, 2017 at 1:03 am

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  I am having a similar issue and have not heard back from anyone at wordpress. I purchased a domain changemakersofpakistan.com through wordpress but wasn’t too confident in building the website on wordpress. I tried to transfer it but it said it was too early since it had been less than 60 days. I canceled the domain not expecting a refund but at least the option to purchase it elsewhere. Unfortunately now I am unable to buy the domain from anywhere. Can this be reversed? I rather have at least something on wordpress for now since the project I am working on is set to release on August 14th. Any assistance is appreciated.

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  gemmacevans · Member · Aug 13, 2017 at 7:28 am

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  Hi asiyajaved,

  I’ve replied to your email about the next steps — I’ll follow up with you there.

  Thanks!