Domain

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  elelifestyle · Member · May 7, 2013 at 9:36 am

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  I have bought a domain and the mapping but I cannot find them in Domains neither any invoicing. I have paid via Paypal and I’ve already received my bill. Could you please tell me the problem? Thank you. My blog is http://midnightintranslation.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · May 7, 2013 at 10:14 am

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  There are a lot of domain problems being reported right now. I flagged this for staff attention.

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  amightywp · Member · May 7, 2013 at 6:45 pm

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  Hi there,

  Earlier today we had some technical difficulties with our upgrades systems. For a a short time this morning, anyone who tried to purchase or renew products with us were charged but their items did not end up in their account or get renewed.

  We have fixed the issue on our end and have made sure that if you attempted to purchase or renew your upgrade more than once that all additional upgrades have been refunded to you!

  We strongly recommend that you log in to your account’s Dashboard and navigate to the Store link and then to My Upgrades to review what items are currently in your account. If there are any items missing you can purchase them through your Dashboard >> Store.

  If you attempted to purchase a domain, we do apologize, but you will need to attempt purchasing it again by adding it via Store >> Domains in your blog’s Dashboard.

  We sincerely apologize for this confusion and inconvenience. Please let us know if you have any questions!