Domain

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  cynthiabell129 · Member · Oct 19, 2017 at 9:22 pm

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  I’ve been helping my mom clean up her website eclipssalonanddayspa.com and she told me they wanted to drop the ‘day’ in there name and make it eclips salon and spa instead. Well i thought it would be east to just change the domain name and unfortunately i see it doesn’t work that way.. i can’t log into the website now and when i try to even view the website it takes me to a completely different domain. Im scared I lost everything and have to start from scratch PLEASE HELP ME GET THE WEBSITE BACK!!!

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  krutidugade · Member · Oct 19, 2017 at 9:44 pm

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  Hi there,

  I checked your site ‘eclipssalonandspa.com’ and I see it’s not hosted on WordPress.com. Based on this info, I assume you are WordPress.org user.

  This forum is only dedicated to WordPress.com sites.
  If you’d like to know more about the difference between WordPress.com and WordPress.org, check the page linked below: https://en.support.wordpress.com/com-vs-org/

  I’d suggest you to contact your host to check on your domain name and access.

  You can try seeking help here :
  https://wordpress.org/support/

  Hope this helps!/