Domain

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  vostokian · Member · Dec 30, 2017 at 4:59 pm

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  Hi! My domain is not showing on my account anymore. Vostokian.com. I got an email saying my card would be charged but it looks like it was not. Have I lost this domain now?

  The blog I need help with is: (visible only to logged in users)

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  avydun · Staff · Dec 30, 2017 at 5:00 pm

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  I have added a tag “modlook” to this topic. One of the members from the WordPress.com staff/WordPress.com Happiness Engineers should be able to help you with this.

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  vostokian · Member · Dec 30, 2017 at 5:13 pm

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  It looks like it is in the redemption period from what I am reading. From other posts I see here I need to pay a fee and then it will be returned. Can a staff member please send me the email to pay.

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  supernovia · Staff · Dec 30, 2017 at 11:23 pm

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  Hi @vostokian, sorry to hear that. I’ve emailed an invoice link — when that’s paid, respond directly to that email to let us know, and we’ll work on getting the domain back for you. Cheers!

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  vostokian · Member · Jan 2, 2018 at 7:56 pm

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  Hi @supernovia, I haven’t received an email. Can you please send to (email visible only to moderators and staff) or (email visible only to moderators and staff)? Thanks!

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  vostokian · Member · Jan 2, 2018 at 8:06 pm

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  Hey I just received the link and paid! When will I be able to access the domain again from my admin dashboard?

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  supernovia · Staff · Jan 3, 2018 at 4:45 pm

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  Hi @vostokian, for faster help I’m going to close this thread and work through the rest of this via email. Please be sure to reply to that email. Thanks!