Domain
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Hi, I cancelled my domain at WordPress and deleted my website. Now I’d like to use the same domain but at Squarespace. When I search the domain name it says that the domain is parked, under WordPress.
Could WordPress let go of the domain so I can claim it back? -
Hi sabrinankondola,
May we have the name of the website so we can look into it?
Thank you!
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Hi there, you should never cancel a domain if you want to use it somewhere else on the web. I’ve gone ahead and tagged this thread for Staff assistance in trying to recover your cancelled domain. Thanks for your patience while they get back to you.
@joshron – on any thread that involves domains or refunds, kindly also tag the thread MODLOOK. https://en.support.wordpress.com/wordpress-com-volunteers/#when-to-call-in-staff
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Hi there,
Since you have already received a refund for your plan and your domain I’ll need you to pay for the domain’s registration on the payment I have already emailed you.
When you complete the payment, please reply back here so that I can restore your domain.
After the domain has been restored you can follow the instructions to transfer it to the registrar of your choice:
https://en.support.wordpress.com/move-domain/transfer-domain-registration/
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The payment has been completed. Thank you so much for your help!
And thank you all for an excellent customer service!! -
You’re welcome!
I have already restored the domain back to your account and you can follow these instructions to transfer it to another registrar:
https://en.support.wordpress.com/move-domain/transfer-domain-registration/
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Hi justjennifer,
Will do! Thanks for making the forum a friendly and helpful community. :)
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