domain

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  nektariospapasavvas · Member · Aug 28, 2018 at 5:18 pm

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  i would like keep the domain name but cancel the premium option (after i cancel both)

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Aug 28, 2018 at 6:18 pm

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  Hi –

  Thanks for getting in touch. Do you need help with ligelaw.eu or chloes.house. It’s worth noting that chloes.house is the only one associated with this user account.

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  nektariospapasavvas · Member · Aug 28, 2018 at 7:37 pm

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  I need help with “Chloes.house”
  ligelaw.eu must be posted automatically

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  brookedot · Member · Aug 28, 2018 at 9:42 pm

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  Hi there,

  As the domain chloes.house has just been canceled we can restore it to your site allowing you to use it with another provider. If you do plan to use the domain here at WordPress.com a plan will need to purchased.

  Could you clarify if you’d like to use the domain at WordPress.com or with another provider? Once we have that information we’ll proceed with restoring the domain to your account.

  If you’d like to use the domain with WordPress.com you can jump-start the process by buying a plan here:
  https://wordpress.com/plans

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  nektariospapasavvas · Member · Aug 29, 2018 at 1:20 am

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  I already tried but I get the following msg:
  This domain expired recently to get it back please contact support

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  brookedot · Member · Aug 29, 2018 at 4:50 am

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  We will be able to restore the domain. Can you confirm which of our plans you’d like to buy or where you plan on using the domain?

  Once we have this information we’ll send you a manual payment request and be able to restore the domain.

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  nektariospapasavvas · Member · Aug 29, 2018 at 4:54 am

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  I need to use it with another provider

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  brookedot · Member · Aug 29, 2018 at 5:06 am

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  Howdy,

  I’ve sent you a manual payment link, once you make the payment write us back here and we’ll start the recovery process.

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  nektariospapasavvas · Member · Aug 29, 2018 at 5:16 am

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  Done!

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  brookedot · Member · Aug 29, 2018 at 5:37 am

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  Thanks, the domain has been restored to your site and you may use it with another provider by following this guide:
  https://en.support.wordpress.com/move-domain/change-name-servers/

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  nektariospapasavvas · Member · Aug 29, 2018 at 6:30 am

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  Thanks a lot for your help and for your time!