domain

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  karolinefaester · Member · May 22, 2020 at 9:31 am

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  Hi I purchased the domain http://www.onegreenbowladay.com via your upgrade yesterday, men unfortunately the upgrade didnt have the features i needed, so i cancelled the upgrade. now i want to purchase the domain elsewhere and buy hosting but the domian isnt availible yet – can you tell me when its gonna be available for my to purchase again?

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  adarshhalan · Member · May 22, 2020 at 3:24 pm

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  Hi there,

  Do not cancel a domain if you wish to transfer it to a different owner, site, or registrar, or if you’re only trying to make changes to your site or account.
  https://wordpress.com/support/domains/#move-a-domain-name

  If you want to continue to use your domain name, please see here for your options on how to move a domain name to another hosting provider.

  Please see this guide regarding domains:
  https://wordpress.com/support/domains/

  I am flagging you for staff support so that you can get help soon.

  Thanks

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  staff-blorbo · Staff · May 22, 2020 at 11:41 pm

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  As mentioned during the domain cancellation, we cannot guarantee when or even if you’ll be able to re-register the domain. That is because the majority of the cancellation process is outside of our control, and this is true for all domain registrars.

  The good news is that your domain is still under the grace period and can still be be recovered by us within the next 4 days. After that, we won’t have any control.

  If you would like to do this, I have sent a payment request for the $18 domain registration fee to the email address on your account, since you have already received a full refund.

  Once paid, please reply here to let us know, and we’ll recover the domain. Again, this will only be possible for the next 4 days. After that, we cannot guarantee when or even if you’ll be able to re-register the domain.

  Once the domain is recovered here, you’ll be able to direct it anywhere simply by changing its name servers: https://wordpress.com/support/move-domain/change-name-servers/

  And, after 60 days (another policy outside of domain registrar control), you’ll be able to transfer it elsewhere: https://wordpress.com/support/move-domain/transfer-domain-registration/