Domain

  • Unknown's avatar

    Hiya! I recently purchased a domain without realising I couldn’t use third party templates. I cancelled my plan and my domain, but it is being held still by wordpress. I wondered if you had a vague timeline for when it would be released so I can register it to another site.

    Best,
    Lucy

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hello Lucy,

    Many thanks for reaching out.

    . I wondered if you had a vague timeline for when it would be released so I can register it to another site.

    There are no set timings as to when a domain may become available, and this can be at a minimum of between 60-90 days.

    Even then, when released, it’s possible that someone else can buy the domain. For this reason, we recommend not deleting a domain if it has intrinsic value. Please see what happens, when a domain is cancelled here: https://en.support.wordpress.com/domains/domain-expiration/

    With that in mind, I can restore the domain for you if you wish? It doesn’t look like a refund for the domain was processed as the refund window passed, so this would be restored free of charge.

    I recently purchased a domain without realising I couldn’t use third party templates.

    On the business plan, it is possible to use third party templates and themes (as well as plugins) with WordPress.com. :)

    Out of curiosity, what are you looking to build and what are you looking to achieve? I can perhaps offer some advice and guidance on how best to go about the project. :)

    Looking forward to hearing more.

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