domain
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domain is pointed at website but can’t see website
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
I see that you canceled your Business Plan and domain. If you want to purchase the Plan again, I can definitely assist you with pointing the domain over to your WordPress.com site.
It appears that the domain is hosted with Go Daddy, and you had the nameservers pointed to your WordPress.com site correctly. You most likely could not see the website because it can take several hours for the domain nameservers to propagate once you switched them from Go Daddy to WordPress.com.
So, if you would like to repurchase the upgrades, please do so and contact us for further assistance. We’d be more than happy to help!
For more information on connecting your domain, please visit our support page:https://en.support.wordpress.com/connect-existing-domain/
Thanks!
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