Domain

  • Unknown's avatar

    Hi my domain has expired recently but I’d like to get it back

    Can you please assist?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Hi there,

    From what I can see you last renewed lotsofbutter.com on 04-19-2022, which you can confirm here: https://wordpress.com/me/purchases/billing/

    However I do not see a renewal in 2023, and can confirm that lotsofbutter.com has expired due as there was no payment by the renewal date. The good news is that we may be able to recover your domain, but there will be a late renewal fee to do so.

    Please check your inbox for the invoice we just sent, which will include a link to pay for the renewal of lotsofbutter.com as well as the late renewal fee.

    If you do not see it in your inbox, please search for the subject “Payment request from Automattic Inc.” and be sure to check any spam folders. Also be sure you are not blocking emails from our donotreply address donotreply[at]wordpress[dot]com. If you are not sure which inbox to check, we send all email to the address you entered under your profile here: https://wordpress.com/me/account/

    After you make payment please return here to let us know so we can take the next step to recover the domain. Thanks!

  • Hello @lotsofbutter

    Thank you for making the payment. We’ve now started the process to recover your domain. We’ll be in touch as soon as we can. It may take a day or two.

  • Hi there,

    Thanks for your patience. We are happy to inform you that your domain has been recovered.

    Let us know if you need any further support.

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