Domain

  • Unknown's avatar

    I need help regarding the domain

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    As we discussed in your previous topic, when a domain is canceled, it isn’t immediately released. I understand how important this might be for you, and I wish I had more control over the situation. However, at this time, your domain is not recoverable.

    It should be released by the end of this month. That said, since the release process is not directly under our control, we can’t provide an exact date for when it will become available again. I’d recommend checking back every few days and trying to register it.

    Thank you for your understanding. If you have any other questions or concerns, please don’t hesitate to reach out. We’re here to help.

  • Unknown's avatar

    Hi, I changed my hosting provider from bluehost to hostinger and since then I am not able to send emails from my wordpress page, for e.g. I cannot send a reset password link to a user. Can someone help with this?

  • Hi @kaydiansh, your hosting provider will need to check their server settings. They’ll want to look at their PHP mailer, check for “stuck” localdomains email, etc. Their support should be able to help.

    If they can’t, you’d be welcome to use our hosting instead so we can assist with things like this! Let us know and we can help you get your site imported. Otherwise, if your host sends you to WordPress for help, there is another set of forums for the free WordPress software:
    https://wordpress.org/support/forums/

    This summary explains the difference between the free WordPress software and our managed hosting at WordPress.com. Let us know if you have any questions about our services!

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