domain

  • Unknown's avatar
    credenzaconcept · Member ·

    Hello! I purchased a domain two days ago and then requested a refund because I couldn’t manage to work with WordPress. Now, when I search for the domain, it still shows as belonging to a WordPress site and is not available anymore. How can I permanently delete the domain from WordPress so I can use it elsewhere? Thank you.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    If you’ve canceled a domain, please be aware that it may not be immediately available for purchase elsewhere. Don’t worry though, we have some options available to help you out:

    Option 1: Repurchase the domain through us. We can send you an invoice to restore the domain. Once it’s restored, you’ll be able to point it to a new host. After 60 days, you can transfer the registration to another provider.

    Option 2: Repurchase a plan to host your site with us. If you don’t want to worry about the domain, you can buy an annual plan without the domain option and update us here.

    Just let us know which option you prefer and we’ll be happy to assist you.

    Thank you!

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