domain

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  hannachaudhry · Member · Dec 20, 2013 at 8:51 pm

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  why isnt my purchased domain not working i am getting ooops cant find it notifcation. also how do i add an instagram widgit

  The blog I need help with is: (visible only to logged in users)

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  kraftbj · Staff · Dec 20, 2013 at 9:05 pm

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  Howdy,

  It looks like the full registration didn’t go through. I added the payment back to your account.

  Can you visit https://hannahunchaudhry.wordpress.com/wp-admin/paid-upgrades.php?page=domains&action=search_form and type in hannachaudhry-ahmed.com once again?

  The transaction that went through on your account was for a domain that was already purchased elsewhere, while a domain that is brand new costs $5 more. The $13 already paid will be applied at checkout.

  If you have any questions or need anything else, please let me know. Cheers!

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  hannachaudhry · Member · Dec 20, 2013 at 9:06 pm

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  Hi, did the payment go back to my bank account or wordpress?

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  kraftbj · Staff · Dec 20, 2013 at 9:07 pm

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  The payment was converted to credit on WordPress.com that will be applied at check out.

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  hannachaudhry · Member · Dec 20, 2013 at 9:07 pm

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  okay let me try right now! also, how do i add instagram widgit to my blog

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  kraftbj · Staff · Dec 20, 2013 at 9:08 pm

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  For the Instagram Widget, we have a support doc at http://en.support.wordpress.com/instagram/instagram-widget/ that walks you through setting it up. If you have any trouble with that, please let me know.

  Cheers!

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  hannachaudhry · Member · Dec 20, 2013 at 9:10 pm

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  thanks! i purchased a new domain however it saying because of dsn its not set up properly?

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  kraftbj · Staff · Dec 20, 2013 at 9:18 pm

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  You’re all set—when a new domain is registered, it does take a little bit of time for it to update across the Internet.

  You may need to clear your browser’s cache too since we both tried to visit the site before the full registration was purchased.

  Cheers!

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  hannachaudhry · Member · Dec 20, 2013 at 10:14 pm

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  got it thank you ! the only thing that isnt working is the forward email adress i set up (email visible only to moderators and staff)

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  kraftbj · Staff · Dec 20, 2013 at 10:18 pm

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  Great—when you added the e-mail address, did you click the link on the confirmation e-mail that was sent to your existing account? It might be hidden in your spam folder, or in the “Social” or “Updates” tab if you use Gmail.

  It’s all look setup, short of that possibility. It could, too, be the new domain needing a little more time for the settings to filter through the Internet.

  Cheers!

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  hannachaudhry · Member · Dec 20, 2013 at 10:26 pm

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  ill wait and see what happens but yes it did confirm it thru my email.

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  hannachaudhry · Member · Dec 23, 2013 at 10:31 am

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  hi its still not working!

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  kraftbj · Staff · Dec 23, 2013 at 4:57 pm

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  Hi again,

  All of the settings are correct as far as I can tell. Are you sending the message from the same account as the one it is forwarding to? I’ve had my personal Gmail account not indicate a message I sent to myself via a forwarding address as new when sending it from the same Gmail account.

  I’ve sent you a test message, both to determine if you get it and for us to use as a check if it doesn’t.

  Thanks!