Domain
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HI, I have bought a domain active till may 2015 which is not working. http://www.cristinamorales.com
Thanks for helpingThe blog I need help with is: (visible only to logged in users)
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Hi Cristina,
It looks like you purchased the domain mapping upgrade for cristinamorales.com on the blog antropoart.wordpress.com. Domain mapping is useful if you’ve already purchased a domain elsewhere. It’s a way of pointing a domain you already own to your WordPress.com site. Did you happen to purchase cristinamorales.com elsewhere?
If so, you’ll need to change your name servers to WordPress.com as explained here:
http://en.support.wordpress.com/domains/map-existing-domain/#how-to-change-your-name-servers
If you do not already own cristinamorales.com, you have two main options:
- You can try to purchase it. It looks like it might be for sale. I see a banner when I visit that says “For Sale”, but it looks like it’s through a reseller, meaning someone might have purchased it with the intent to resell it to someone else.
- You can go with cristinamorales.co instead (which is available) and register it through the steps here:
In this option, I would refund your domain mapping purchase for cristinamorales.com.
Let me know how you would like to move forward!
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Well my primary domain is infact http://www.antropoart.wordpress.com to which i purchased the domain http://www.arteytransformacionsocial.com currently working. What happened is that i purchased a second domain which is cristinamorales.com which is the one not working and the one i need now that i’m moving from spain to london as the one working is in spanish.
I never purchased anything outside wordpress. -
So what you ask me to do within wordpress to purchase a new domain is what i already did.
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Hi there,
It looks like the domain cristinamorales.com is actually still for sale. When I visit that domain, I’m taken to a market where I can purchase it. Currently, at WordPress.com, you only own a domain mapping upgrade for cristinamorales.com, not the actual registration. In order for the domain to work, you will need to have both. You can see the clarification here:
https://antropoart.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades
Note the difference between “Domain Registered with WordPress.com” under arteytransformacionsocial.com and “Domain Mapped to WordPress.com” under cristinamorales.com.
Going forward, we still have these two options:
- You can try to purchase it. It looks like it might be for sale. I see a banner when I visit that says “For Sale”, but it looks like it’s through a reseller, meaning someone might have purchased it with the intent to resell it to someone else.
- You can go with cristinamorales.co instead (which is available) and register it through the steps here:
http://en.support.wordpress.com/domains/register-domain/In this option, I would refund your domain mapping purchase for cristinamorales.com.
Please let me know how you would like to proceed!
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ok as cristinamorales.com is not available for a reasonable price i have decided to purchase http://www.cristinamorales.bio
how can i redirect http://www.arteytransformacionsocial.com to there?
thank you -
Hi!
I went ahead and removed the domain mapping upgrade for cristinamorales.com. Since you were never able to actually use that upgrade, I added 11 euros in credits to your account. You should be able to map the domain cristinamorales.bio following the instructions here:
http://en.support.wordpress.com/domains/map-existing-domain/
With the credits on your account, you shouldn’t be asked to pay anything extra. Can you give that a try?
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hi jeremey, i couldnt buy cristinamorales.bio cause i found out the price after the first 12 months was very expensive so finally i had to conform with wordpress options
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i finally purchased cristina-morales.com and i saw your 11e credit, thanks.
Excellent! Please let me know if you need anything else.
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