Domain Access lost after development
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Hello,
I purchased a domain from wordpress.com and hired a designer through Fiverr. I gave them administrative access so they could move the designed elmentor pages to the new domain. After this was completed, the domain no longer shows on my home screen when I log into wordpress.com. I can see my payment history for this domain but no domain listed under “domains” tab. I did get access to the specific domain admin site from the developer but cannot manage the domain from my wordpress account.
Any help or insight would be appreciated.
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Hello there, @dapentecosii! Thanks so much for letting us know about this!
I took a look at your account and can confirm that your domain is safe. However, I didn’t see any additional administrator added to your site. Could you please confirm which domain you’re referring to, just to make sure we’re on the same page?
Looking forward to hearing from you!
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Thank You, but where can I access site settings, like DNS now the domain is gone from my domain history. Domain is Industrial-labor.com.
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Thanks for sharing your domain name and this information, @dapentecosii.
After taking a closer look, I noticed the issue you’re encountering. I’ll be reaching out to you via email shortly so we can continue helping you from there.
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