Domain active but returning DNS error

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  emilycaq · Member · Jan 6, 2015 at 11:23 pm

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  Hi, I have http://www.arfn.org.au purchased with WordPress and it is due for renewal on 18 January 2015. Three weeks ago, I noticed that the domain went down and checked on the DNS settings. Everything is in order as per WordPress requirements but the website is not displaying.

  What I can do to fix this?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 6, 2015 at 11:32 pm

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  There is no domain mapping upgrade for http://arfn.org.au. I cannot get the URL to resolve and you did not purchase that URL through WordPress.COM. See here http://en.support.wordpress.com/domains/#available-domains

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  timethief · Member · Jan 6, 2015 at 11:33 pm

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  I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  emilycaq · Member · Jan 6, 2015 at 11:37 pm

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  Thank you, timethief.

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  lizthefair · Member · Jan 8, 2015 at 5:25 pm

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  Hi emilycaq,

  While your domain afrn.org.au was mapped to your WordPress.com site, the domain was registered with the company linked below.

  http://www.anchor.com.au/’

  While your mapping subscription is still active, your domain has expired.

  If you contact their support department, they should be able to help you sort this out.

  http://www.anchor.com.au/contact-us/

  Please let me know if you need anything else!

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  emilycaq · Member · Jan 8, 2015 at 10:25 pm

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  Hi lizthefair,

  Thank you for your advice and have been working with Anchor to restore the site.

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  lizthefair · Member · Jan 8, 2015 at 10:39 pm

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  Wonderful! I hope you are able to get it sorted out soon.