Domain ain't working

  • Unknown's avatar

    I registered for premium account bout a month ago but didn’t create my self-hosted domain at that time because i was looking for a name for my domain. Now 3 days ago i registered my domain directly through wordpress.com but it doesn’t seem to be working.
    I waited the 72 hours delay for dns or whatever, and still nothing. When i check on godaddy if my domain’s name is taken, it says it’s still available while wordpress tells me the-russet.com is mapped to my blog already. Plus, i can’t seem to have the domain administration option on my dashboard.
    What can be wrong? What can i do?

    thank you

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    It seems the domain the-russet.com isn’t registered. I’ve just removed the domain mapping for you. Feel free to register the domain with us at Store > Domains, or at GoDaddy.

    Please take a look at the following guide before going through the process.

    Let us know if you need any help!

  • Unknown's avatar

    Ok thank you. However, since i registered and paid for the premium, registering my domain was free. Is it still going to be free as included with my premium “membership” or will i have to pay? And finally, if i register with go daddy can i have a refund since it didn’t work with wordpress the first time?

  • Unknown's avatar

    Sorry for the confusion. Yes! because of your Premium Upgrade registering a domain will still be free.

    Please let us know if you need any further assistance!

  • Unknown's avatar

    Perfect. Sorry last question! Right now I don’t have the free domain option anymore and i’m asked for payment when i want to register my domain…

  • Unknown's avatar

    It should work now. Could you please give it another try?

    Thank you!

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