Domain and Email

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  barfbucks · Member · Jun 24, 2020 at 4:44 pm

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  Why is the domain showing as poolemerica.wordpress.com when I purchased poolemerica.com? Also, I never got the email for confirmation. I double checked that it wasnt in my SPAM already

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jun 25, 2020 at 4:01 pm

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  Hi there,

  Why is the domain showing as poolemerica.wordpress.com when I purchased poolemerica.com?

  Without a paid plan, the domain you purchased cannot be set as the primary domain for the site. It will forward to the free .wordpress.com subdomain. you’ll need to purchase a paid plan in order to be able to make the domain you purchased primary.

  For more information, please visit:

  https://wordpress.com/support/domains/#set-a-primary-address

  Also, I never got the email for confirmation.

  There is a glitch in our system that prevented you from receiving the activation e-mail from us. We apologize for the inconvenience. However, I have fixed the issue on our end, so you should be ready to go. Let me know if you have any questions.

  Thanks,