Domain and site not connected to my account?

  • Unknown's avatar

    I can access it by signing in my WordPress account, and entering my registered domain name. I can edit and customise it, but the domain is not showing up in my “All my sites” page, and it kept appearing and disappearing in my “My Domains” page, even though my two domains are still listed in “My Upgrades”. I can access the Admin page for this site, but when I click on “switch”, it only shows up my two other sites. A few months ago, I was still able to access everything, I haven’t done any changes. What’s happening?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    Your site mangostudio.org (mangostudionline.wordpress.com) is hidden from your My Sites dashboard. You can unhide it by going to your My Blogs page:

    https://mangostudionline.wordpress.com/wp-admin/index.php?page=my-blogs

    You can find that site in your list of sites, and then look for where it says “Hidden” in the Dashboard column. You can hover over that and click the “Make Visible” link that appears. That will make the site visible on your My Sites dashboard again.

    I also saw you asked about moving your Premium plan from one site to another. I can help you move it, if you’d like. Do you want the Premium plan moved to mangostudio.org (and linked to that domain), without changing which site your domain vdesigns.org is pointed to?

  • Unknown's avatar

    Yes, please move the Premium plan from vdesigns.org to mangostudio.org, and leave the vdesigns domain still linking to the same website. I still own the vdesigns domain if I switch which site receive the Premium plan, right?
    I only want to the Premium plan to be moved (not any domains).

  • Unknown's avatar

    Ok, I moved the Premium plan so it’s linked to mangostudio.org. Your domain vdesigns.org hasn’t changed (you still own it and it’s still linked to the same site as before).

    Please let me know if I can do anything more to help with that. :)

  • Unknown's avatar

    I’d like to move my domain (just the domain, not the blog or anything) of vdesigns to another host. How would I proceed about doing that? And would the domain still be registered under wordpress? (I’d still like to pay for it yearly). As for my blog under vdesigns, what would happen to it? Am I able to delete it and still have the domain in my account?

  • Unknown's avatar

    Sure, you have a couple options for moving that domain. If you’d like, you can read more about that in our guide to Move Your Domain to Another Host.

    One option is to completely transfer your domain to another registrar. That’s often a good option if you can transfer your domain to your new host, so everything for that site (the hosting and domain) are in the same place.

    In that case, once the domain is transferred you can delete the WordPress.com site if you don’t want it anymore. (Keep in mind that is permanent and the site’s free WordPress.com address won’t be available anymore after that.)

    Another option is to keep the domain registered here at WordPress.com and point the domain to your new host. That way you’ll still renew the domain here at WordPress.com each year, but when you visit the domain you’ll see your new site at the other host.

    In that case, you’ll need to keep the corresponding WordPress.com site (because the domain is linked to that site behind the scenes, to give you access to the domain manager). However, you can change the site’s privacy settings to make it completely private, and anyone visiting your domain will only see the site at your new host.

    Please let me know if you have any questions about that. :)

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