domain and ssl

  • Unknown's avatar
    macdara1 · Member ·

    getting an ERR_SSL_VERSION_OR_CIPHER_MISMATCH error when accesing page, not getting a taking too long to respond message.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-porcupine · Staff ·

    Hi there,

    I’m sorry to hear that the domain is returning an SSL error.

    Allow me to start by clarifying that this is the support forum for WordPress.com. WordPress.com is different from the WordPress open-source software that can be used with any host.
    We are a hosting service just like GoDaddy and, because our internal tools work only on WordPress.com-hosted websites, we are unable to assist with websites hosted elsewhere.

    The website that you have contacted us about appears to be hosted by another host.
    You can check the host here: https://wordpress.com/site-profiler

    Once you know who is hosting the website, you’ll be able to reach out to them to request assistance regarding the SSL certificate.

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