Domain and website
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Sorry, I am very inexperienced in this. I have done some work on my intended website using WordPress and I have bought a domain name (paulkimm.com) from BlueHost. When I tried to launch my website I realised that I can’t use this domain name from WordPress even though I purchased the domain from here and the paulkimm.com site is not the same and needs starting from scratch. Is there any way to make this site I’ve worked on here become paulkimm.com ? I hope you can help.
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
No need to apologize. We all started out inexperienced in this :)
I’m afraid I’m not entirely clear what you want to do, so just talking through what I see at the moment:
You have a WordPress.com site with us, http://paulkimm.wordpress.com/. I can see you’d started customizing that site, but apart from a draft About Us page with only two sentences, that site doesn’t contain any content. You bought the domain, paulkimm.com, for that site on 11 May, but cancelled it on the same day.
That same domain is now registered at Bluehost.com (it looks like you re-registered it with them on 19 May), where you have another WordPress site on their hosting. That site is currently still in Coming Soon mode on their end, so I’m not able to see it.
That sound right?
So the question is, do you want to use the site you created with Bluehost, or the site you created with us? I’m going to guess the site you created at Bluehost, correct?
In that case you’ll need to contact their support to make sure the domain is properly connected to your site, and for help launching it. We don’t have any control over that site, and it doesn’t have any connection to the account and site you have with us on WordPress.com. While you used to have the domain registered with us, you don’t have it registered with us any more, so we no longer have anything to do with your domain.
I hope that clears things up a bit, but let me know if you have any more questions :)
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Hi and thank you for the reply.
Everything you describe is me! I have done some small work on the http://paulkimm.wordpress.com/ page and this is the one I want to use.
I also bought the paulkimm.com from BlueHost.
What I didn’t realise when I did the above is that I was essentially ‘owning’ 2 websites.
What I want to do is continue working on the site I have launched with you: http://paulkimm.wordpress.com/ but to have it on the paulkimm.com domain. Is this possible? Or have I essentially messed this up?
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What I want to do is continue working on the site I have launched with you: http://paulkimm.wordpress.com/ but to have it on the paulkimm.com domain. Is this possible? Or have I essentially messed this up?
Very little is unfixable, and you can absolutely still do this, though it’s just a tiny bit more complicated because the domain is currently registered with Bluehost :)
Because the domain is now registered with Bluehost, you’ll need to point it to us from their end, and then connect it on our’s. That connection on our end requires our Domain Connection upgrade, which in turn requires a paid plan. At the moment we only have the Pro plan, but we’ll be launching a new, cheaper plan very soon, if you want to wait a day or two for that instead.
Along with adding the domain connection upgrade, you’ll change the domain’s name servers on Bluehost’s end to point it to us. You’ll do that in your admin panel at Bluehost. You can find more details here:
https://wordpress.com/en/support/domains/connect-existing-domain/#change-your-domains-name-servers
Lastly, you might want to cancel the hosting plan you bought from Bluehost and see if you can still get a refund for that. If your site is hosted with us, there’s no need for you to pay them for the same service.
Just make very sure you don’t cancel your domain. If you cancel the domain at this point it will be a while before it becomes available again, so leave it registered at Bluehost and just point it to us.
If you’d prefer to have the domain with us also, along with your site, you’ll be able to transfer it to us once you’ve owned it for at least 60 days. One domain transfer is included for free in all our paid plans, so you shouldn’t need to pay extra for that, once your domain becomes eligible.
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Hi,
Just wanted to mention that we’ve launched our lower-priced “starter” plan that may be what you are looking for:
Take a look and let us know if anything is unclear or you have any further questions.
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I’ve followed the instructions for connect existing domain, but now get this:
You can’t get there from here (site_id mismatch error).This happens when an external blog (a self-hosted blog using the Jetpack plugin) is pointed to WordPress.com by DNS.
If you are trying to migrate away from WordPress.com, please update your DNS to point the domain to your own server.
Otherwise please contact WordPress.com support and explain what you were trying to do, what steps you took, what you expected to happen, and what actually happened.
Please help me understand what next step I need to take. I’m willing to purchase the ‘starter’ plan if it will solve this for me, but don’t want to spend more until I am sure.
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I’m willing to purchase the ‘starter’ plan if it will solve this for me, but don’t want to spend more until I am sure.
Hi there, Yes, you’ll need to upgrade in order to connect your Bluehost domain to your WordPress.com website. More on that here: https://wordpress.com/support/domains/connect-existing-domain/
However, you can continue to develop your free WordPress.com website and only upgrade and connect your domain when you are ready to launch publicly.
Hope that helps too.
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That’s normal :)
I see you’ve completed the step to point the domain to us from Bluehost, but the domain isn’t connected on our end yet.
Once you buy a paid plan and add the domain connection upgrade as I’d described above, the domain will start showing your WordPress.com site instead.
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Thank you again and this is great help. Can you please confirm the starter plan will allow for the domain connection upgrade please? After that I’ll go ahead.
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Looking at some of the comments, maybe I’m better off trying to stretch to a Pro upgrade (which is tight for me as I’m starting up!).
I am based in the UK, but can only see USD prices – is it possible to know how much the $180 yearly charge is in GBP?
Also, if there is any kind of discount I can’t see that would be fantastic! (Sorry if this is a cheeky ask!)
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