Domain Auto-renew

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  palmerhefferan · Member · Oct 28, 2014 at 11:37 pm

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  My domain is est to expire on November 20th, 2014, but it auto-renewed Oct 21, 2014. I no longer wanted the domain and wanted it to expire, but now I’m not able to cancel it.

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Oct 28, 2014 at 11:45 pm

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  Hi there,

  I’d be happy to cancel and refund you for this, but please note that this is different from other upgrades and is stated during the purchase process.

  Canceling a domain: drewandpalmer.com at this time means you completely give up ownership of the domain. There is no guarantee the domain will become available to re-register after cancellation.

  You are welcome to keep your domain with us and update the nameservers to point to another hosting provider by following this guide:

  Change a Domain’s Name Servers

  After 60 days from the date of purchase or registrant contact information change, you may also transfer your domain to another registrar by following this guide:

  Transfer a Domain to Another Registrar

  If you would like to completely cancel your ownership of the domain name, please reply to confirm.

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  palmerhefferan · Member · Oct 28, 2014 at 11:50 pm

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  Hi Grace,

  Yes, I’d like a refund and for you to cancel this domain. I no longer want want ownership of it.

  Thank You!
  Palmer

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  gracejiyoung · Member · Oct 29, 2014 at 4:20 pm

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  Hi Palmer,

  Thanks for the confirmation. The domain has been completely canceled, and I provided you a full refund. Please note that it may take up to a week for the refund to show up in your bank account.

  Cheers!