Domain Cancel

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  yoavmalka · Member · Oct 16, 2013 at 2:14 pm

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  hi

  I purchased a domain through you blog. I thank you for your help last name update, but unfortunately my employer decided to cancel the final. I apologize for the mess. Can you please cancel the domain? And is it possible to cancel it with a refund?

  Sincerely, itay

  The blog I need help with is: (visible only to logged in users)

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  yoavmalka · Member · Oct 16, 2013 at 2:15 pm

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  Alternatively, we can keep the domain, for the year, but the employer would prefer it be through WordPress. Is this possible?

  Appreciate your help

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  yoavmalka · Member · Oct 16, 2013 at 3:24 pm

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  Updating, And more plainly:
  My boss wants to set up a privte website large private server, and use the domain acquired through you. Is it possible you have to consider?

  thanks for your understanding

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  kraftbj · Staff · Oct 16, 2013 at 3:49 pm

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  Hi Yoav,

  There is only a short window for domain name refunds (per our domain provider), so we’re unable to refund.

  You can use the domain however you like. If the employer does not want to use WordPress.com, but another service, you can change name servers to point the domain to a different service. I’m happy to help with this too.

  Where would you like to use this domain?

  Cheers!

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  yoavmalka · Member · Oct 16, 2013 at 6:02 pm

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  Thanks for the quick reply

  Employer Sliihlit coming days what the Minister to move the storage of the site. Can be purchased from server “go daddy” or somewhere else.

  The question is whether it is possible to transfer some of the domain. Meaning that anyone entering the site would be transferred to the new server was bought and the new site, instead of entering WordPress. And all this has been done next week instead of waiting 60 days.

  What do you think?

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  kraftbj · Staff · Oct 16, 2013 at 6:04 pm

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  Yes, that can be done. When you register with GoDaddy, ask them for the nameservers needed for your existing domain. You can then change them with your domain through your site’s dashboard at http://yoavmalka.wordpress.com/wp-admin/ by using these instructions change name servers.

  It’ll take ~12 hours for the changes to be in effect for everyone Internet-wide.

  Cheers!

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  yoavmalka · Member · Oct 20, 2013 at 5:12 am

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  I check with my employer and comes back to you. Thank you!

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  yoavmalka · Member · Nov 14, 2013 at 8:56 pm

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  Dear kraftbj

  we have gained at GO DADDY server and we want to address yoavmalka.com turn automatically to there. can you help us please?

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  kraftbj · Staff · Nov 15, 2013 at 6:24 am

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  I’m happy to help. Each GoDaddy account has a specific nameserver entry that is required to have it work. Can you follow these instructions from GoDaddy and let me know what nameservers your domain need to be set to. With that information, I can finish the process for you.

  http://support.godaddy.com/help/article/6795/finding-your-hosting-accounts-nameservers?locale=en

  Thanks!

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  yoavmalka · Member · Nov 15, 2013 at 11:38 am

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  ns35.domaincontrol.com
  ns36.domaincontrol.com

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  kraftbj · Staff · Nov 15, 2013 at 3:31 pm

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  Hi,

  I’ve confirmed that the changes were made and everything is set correctly.

  If you need anything else, please let me know. Thanks!