Domain Cancelation

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  fernandafalciroli · Member · Nov 6, 2014 at 4:49 pm

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  Hi I renewed my domain but now I want to cancel. It is possible? Please can I help with this process? Because I want ot transfer from wordpress.com to wordpress.org. Thanks Fernanda

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Nov 6, 2014 at 7:50 pm

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  Hi there Fernanda,

  If you want to use the same domain for your WordPress.org site, you shouldn’t cancel your domain registration. If you cancel your domain, it can take up to several weeks for our domain registrar to release the domain, and we can’t guarantee that your domain will be available to you again once canceled.

  If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > My Domains in your dashboard.

  For more information on using the domain elsewhere, please see:
  http://en.support.wordpress.com/domains/move-domain/

  However, if you don’t want this domain at all, I can certainly cancel it for you. I just wanted you to have the facts before you made a decision!

  Additionally, this guide will step you through the process of moving your site to a WordPress.org instance:

  http://en.support.wordpress.com/moving-a-blog/#moving-to-wordpress-org

  As we only support sites hosted here at WordPress.com, all issues with the new site – including the importing of the file – must be taken to the WordPress.org support community:

  http://wordpress.org/support/

  If you’d like assistance moving your WordPress.com site to WordPress.org, we have a service called Guided Transfer that does all the work for you. Check it out to see if it’s right for you:

  http://en.support.wordpress.com/guided-transfer/

  I hope this helps! If you have any other concerns, drop me a note. Thanks much!