Domain cancelation refund

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  winbraun · Member · Nov 30, 2018 at 6:23 pm

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  I payed 48 euros for a personal package to have a free domain for one year. Since I forgot to use my coupon code for the purchase, I canceled it. However, I only received a refund of 22 euros. I was wondering why I did not get the full price refunded.

  The blog I need help with is: (visible only to logged in users)

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  eozolins87 · Member · Nov 30, 2018 at 6:33 pm

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  Hi there,

  I’ve added the modlook tag for a staff member to reach out to you on this. You should get a reply soon!

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  fstat · Staff · Dec 2, 2018 at 10:53 am

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  Hi there,

  I have issued the rest of the refund as you have canceled your domain within 48 hours.

  Let me know if there’s anything else I can do for you. I’m happy to help.