domain canceled
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Hi,
I’ve recently canceled my domain (siwaraslih.com) purchase from you. but I can’t find it available in other websites.. why? and when it will be availble?thanks
siwar -
Hi there,
As mentioned in this post:
the domain is usually released within about 5 days for you to register again elsewhere, but there’s no guarantee. It’s possible the domain won’t become available for you to register again elsewhere. (That’s why we don’t recommend canceling domains unless you’re sure you don’t want to use them at all anymore.)
If you’d like, we can try to recover that domain for you, and you can then move the domain to a new host. For the first 60 days you’ll need to keep the domain registered here, but you can still point it to your new host to use it there. After the waiting period you’ll then be able to transfer the domain completely to a new registrar if you’d like.
More info about domain redemption period is here: https://wordpress.com/support/domains/domain-expiration/#redemption-period
I will go ahead and mark this for a staff follow-up.
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Hi there!
I can see that you have just registered the domain and canceled it today. Please refer to the quote @maksimurasov shared above for more information.
We can still recover the domain for you if you do not want to wait but, since the registration fee was already refunded, you’ll have to pay again. If that’s what you want, let us know, and we’ll send you an invoice.
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We just sent an invoice to the email address on file for your account.
Once that invoice has been paid, please let us know here so we can complete the recovery of your domain. We won’t get a notification when that invoice has been paid, so we need you to let us know.
Let us know if you have any questions. Otherwise, we’ll wait to hear back from you.
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Hi,
I’ve paid the invoice, please recover my domain.
Another question. When I bought it the first time it was for free the first year, so for how long I own the domain for the price I’ve paid?
And can I use the domain in other platforms?Thanks
Siwar -
Hi Siwar,
I will leave to the Staff the question about your new domain validity time frame.
I as a volunteer do not see whole info, but it might be that this latest domain purchase is understood by system as second domain, while only one domain has a free credit for one year.
Anyway, you can see the date of the next domain renew here: https://wordpress.com/domains/manage > click on the domain >You will see something like this : Renews: 27 May 2022 [Renew now for €19].And can I use the domain in other platforms?
Yes.
Not earlier than 60 days after domain registration you will be able to transfer a domain to another registrar, more info about that here: https://wordpress.com/support/move-domain/transfer-domain-registration/Or you can map your domain to another website (no need to wait 60 days), there are two ways to do that:
1) Change Name Servers on WordPress.com as described here: https://wordpress.com/support/move-domain/change-name-servers/#changing-name-servers-to-point-away-from-wordpress-com
2) Change DNS A record to point to your new website IP as described here: https://wordpress.com/support/move-domain/setting-custom-a-records/#changing-an-a-recordFeel free to ask if any.
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I have successfully restored your domain.
As for the eligibility of the free domain. This only applies for the first year and only if you purchase a plan with it.
The domain will be yours until May 26, 2022.
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