DOMAIN cancellation
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I tried for week to cancel my WordPress.com renewal, but I was unable because the mobile version has a problem and I cannot scroll down to the ‘CANCEL NOW’ button. So, I finally had access to a computer, but just after my premium account was renewed and charged.
I was able to cancel and refund my premium plan, but when I cancelled my domain it doesn’t look like I got the refund for it. How can I get refunded for that, since it is due to a problem on WordPress?Thanks
The blog I need help with is: (visible only to logged in users)
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Hi there, I’ve tagged this for Staff assistance; please be patient for their reply.
If you intend on using that domain somewhere else on the web, you should not cancel it. Point it to your new web hosting instead. Let me know if you want more information on that.
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Thanks for the reply, but I do not want my domain anymore; I will simply use a free one with .wordpress in the domain.
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Hi simplebudgettravel,
I’ve refunded the remaining amount and you can see a copy of the refund receipt in your Billing History:
https://wordpress.com/me/purchases/billing
Refunds usually take 7-14 business days to show in your account, although international refunds (outside the US) can take a few extra days.
Please let me know if you need anything else.
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