Domain Cancellation

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  undraftedopinion · Member · May 16, 2018 at 5:28 pm

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  I cancelled my domain and plan within 48 hours of being automatically charged and I still have not received a refund for the domain.

  The blog I need help with is: (visible only to logged in users)

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  abhishahji · Member · May 16, 2018 at 5:51 pm

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  Hi user,

  It can take between 7-10 business days for the refund to reflect on your bank statement.

  For more information on the refund process here is the support document for that:

  Refund a Purchase

  Hope this helps.

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  undraftedopinion · Member · May 16, 2018 at 5:56 pm

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  HI,
  When I cancelled my plan I got the refund almost instantly its already been 8 business days and I have yet to get any notifications about the domain

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  abhishahji · Member · May 16, 2018 at 6:18 pm

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  I will tag this a “modlook” for a staff member to help with the unmapping of the domain name.
  Be patient please while they take it up from me.
  Hope this helps!

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  kokkieh · Staff · May 17, 2018 at 1:39 pm

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  Hi there,

  I’ve processed the domain portion of your refund as well. You should receive it in about 10 business days, depending on your bank.

  @abhishekshahji

  You did not actually add the modlook tag to the thread. Please make sure to refresh the page after you add a tag and make sure it’s actually there, as we might not see the thread otherwise.