Domain cancelled but need it back

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  livelyss · Member · Apr 13, 2015 at 10:11 pm

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  I cancelled the premium trial and it cancelled the domain name. I want to keep the domain name how don’t get it back?

  The blog I need help with is: (visible only to logged in users)

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  livelyss · Member · Apr 13, 2015 at 10:12 pm

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  cancelled the premium trial and it cancelled the domain name. I want to keep the domain name how don’t get it back?

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  timethief · Member · Apr 13, 2015 at 10:16 pm

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  Hello there,

  What is the domain URL that you cancelled?
  When did you cancel it please?

  Please subscribe to this thread so you are notified when they respond to the tagging I put in place in the sidebar. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · Apr 13, 2015 at 10:17 pm

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  Edit to include missing words above
  in place for Staff help in the sidebar

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  livelyss · Member · Apr 13, 2015 at 10:39 pm

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  My domain name is livelyss.com I just cancelled it about an hour ago.

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  timethief · Member · Apr 13, 2015 at 10:43 pm

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  Thanks for the URL and the timing. Please be patient while waiting for Staff to work their way forward to this thread and help with this.

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  siobhyb · Member · Apr 15, 2015 at 8:59 pm

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  Hi there.

  I’ve contacted our registrar to ask that they restore livelyss.com to our account. I’ll let you know as soon as I hear back from them. Thanks for your patience!

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  siobhyb · Member · Apr 17, 2015 at 9:07 am

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  Good news! I’ve heard back from our registrar and they’ve been able to restore livelyss.com to our account. Please could you reply to the email I’ve just sent you to sort out payment for that domain?

  Thanks!

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  livelyss · Member · Apr 17, 2015 at 11:59 am

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  Thank you for your prompt actions on this matter for us. Great customer service!

  Thanks