domain cancelled in error

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  reborntherose · Member · Jul 15, 2025 at 7:10 am

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  I accidentally cancelled the domain in error this morning and need assistance

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  vishalmukadam · Member · Jul 15, 2025 at 7:35 am

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  Hi @reborntherose

  I have tagged staff to this post, someone from support team will get back to you on how you’ll be able to restore the domain.

  Regards,

  Vishal

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  reborntherose · Member · Jul 15, 2025 at 8:25 am

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  Thank you so much Vishal.

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  adusman402 · Member · Jul 15, 2025 at 10:36 am

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  Hi @reborntherose,

  I took a look into your account and can see that the subscription you canceled for a refund was the Premium plan, not the domain. Your domain remains active on your account and has not been canceled.

  You can view the list of active subscriptions on your account by following these steps:

  1. Click on your profile at https://wordpress.com/me.
  2. From the side menu, select Purchases.
  3. You will see a list of active subscriptions under Active Upgrades.

  That said, if you’d like to set the domain as your primary site address, your site must have an active paid plan. If your intention is to connect the domain to a site on another platform, you can do that as well by adding the required DNS records for that platform to your domain.

  I hope this helps clarify things for you.

  Let me know if you have any further questions.