Domain change.

  • Unknown's avatar

    Hi,

    I recently changed my domain from elizabethsharrod.wordpress.com to babblingmummt.wordpress.com

    The stats continue to work and I can access my site by viewing it or clicking my posts on the ‘reader’ section but if I comment on someone’s blog post it states an error stating that I deleted my blog of elizabethsharrod…

    I have changed the url in the settings but this hasn’t made a difference. I am unsure if I have made a mistake somewhere. I worry about this issue because it is already affecting my views and stats from other bloggers. Can you tell me how to resolve this please. Thanks.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there, I see that this has been tagged for Staff, but just to double-check, you also changed your site address on the WEB ADDRESS line in your account settings at https://wordpress.com/me/account

  • Unknown's avatar

    Hi,

    I changed my domain again (babblingmummy123) due to a spelling error and i did change the web address too. But if i comment on someone’s post… and i click on my picture to direct me to my blog (as someone told me they couldnt get to my site) it says my old site name (elizabethsharrod…) has been deleted. Also any links on fb to posts from my old domain name doesnt work either. Did I need to change my user name or something?

  • Hi there,

    Please update your site’s address in https://wordpress.com/me/account as @justjennifer already suggested.

    If this doesn’t work or you have more questions, just let me know and I’ll be happy to help!

  • Unknown's avatar

    Hi Fstat,

    As mentioned above, I have checked it again and I have already changed the site address. Also mentioned above, that the site does work if someone were to click on a link from a blog post posted with my new domain and it also works via the reader and if someone were to type it in the url box. My problem is that other bloggers whose posts I have commented on recently can’t get to my site by clicking on my name. It takes them to an error stating that my first domain has been deleted. This is also the case via email. Also (again as mentioned above) any posts I have shared prior to the domain change, direct to the same error. I am unsure whether I have missed something to do with my username or there is a redirecting issue for previous posts.

    Just to clarify the site has been changed to my new domain but when clicking on my name on a comment on someone else’s blog or an old link on social media, it directs them to the old domain which has been deleted due to changing my domain name. Blog posts created since the domain change do work, not the old ones.

    Many thanks.

  • Just to clarify the site has been changed to my new domain but when clicking on my name on a comment on someone else’s blog or an old link on social media, it directs them to the old domain which has been deleted due to changing my domain name. Blog posts created since the domain change do work, not the old ones.

    This is correct, and how it works. It’s not a bug, and not something we can fix.

    When you comment on someone’s site, your username and the site linked to it is cached on that site. If you later change the site linked to your username, it will only start linking to the new site on new comments you make. Older comments will continue linking to the site that was connected to your username at the time you left that comment.

    It is also normal that old links on social media will link to the deleted site. You changed your site address on WordPress.com, not anywhere else, so if the old address is deleted, all existing links that were ever shared for the old address will now be broken, as that site no longer exists. Even if we had a way of detecting everywhere on the entire web where you’ve ever shared links to your site (which we don’t), we would have no way of changing the link to the new one on other services that we don’t control.

    If you don’t want old links for your site to go to the deleted site page, the only option is that we restore the deleted site, and then you can add the Site Redirect upgrade to it. This will forward anyone who clicks on the old link of your site to the new address instead.

    Site Redirect

    Let me know if you want to go this route, and please confirm the address of the deleted site, and I can restore the deleted site to your account.

  • Unknown's avatar

    Hi,

    Thanks for clearing that up for me. It makes sense now, although I am pretty sceptical and as much as I don’t want to leave wordpress, I have been looking at my options of starting again somewhere else. However, I am slowly gaining more followers via wordpress and wish not to change as I have recently put a lot of work into it.

    Is there another way this could be rectified? Such as deleting old posts I don’t wish to keep anymore and possibly save posts I want to keep and then post them again? Would this work? Also, in the future when I am possibly ready to pay for a domain would this happen again unless I pay for them all to be re-directed?

  • Unknown's avatar

    Okay, I think I get it now. After some playing around. Thankfully I know where my posts are on my social media so I have simply deleted them or edited the url on there. I just made a comment on a post and checked to see if it links back to me, which it does. Worry over! Thank you ever so much for your help. I really got myself into a pickle :’).

  • It makes sense now, although I am pretty sceptical and as much as I don’t want to leave wordpress, I have been looking at my options of starting again somewhere else.

    This has nothing to do with WordPress. Any any website, if you change the website’s address and don’t set up a 301 redirect from the old address to the new, all links referencing the old address will be broken.

    Just like if you move house, the post office will not automatically know that your letters addressed to your old address should now go somewhere else, unless you specifically arrange with them or with the new owner of your old house to forward your mail to your new address instead.

    So moving your site away from us won’t fix this, and can in fact make it worse, as that will, among other things, require you to once again change your address – you can’t take your free WordPress.com address with you when you leave.

    s there another way this could be rectified? Such as deleting old posts I don’t wish to keep anymore and possibly save posts I want to keep and then post them again?

    The only thing that will achieve is that the posts will no longer be on your site at all. It won’t make any difference to links that have already been shared that are now broken after the address change.

    Also, in the future when I am possibly ready to pay for a domain would this happen again unless I pay for them all to be re-directed?

    If you pay for a custom domain your free address is not deleted, and we automatically redirect all links to the free address to go to the custom address instead.

    This happened because you changed the free address, in the process deleting the old address and thus breaking any and all links that exist that references the old address. The only options are to live with it, or to restore the deleted site so you can set up a redirect on it.

    Thankfully I know where my posts are on my social media so I have simply deleted them or edited the url on there.

    Keep in mind that you know where you shared the links, and you might be able to edit them, but you don’t know who else might have shared your links, or have old notification emails containing links, or who have specific posts bookmarked in their browsers, etc., and you won’t be able to edit those.

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