domain change

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  devabob1ec26c5034 · Member · Nov 17, 2022 at 5:10 pm

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  I am trying to find my old wordpress account so I can change allthingsdrycleaning.wordpress.com to allthingsdrycleaning.com which I own through GoDaddy. Can someone help me with this? My cell is [redacted]. Ty Bob Devaney

  WP.com: Yes
  Correct account: Unknown

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  staartmees · Member · Nov 17, 2022 at 5:26 pm

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  Never post a phone number on a public forum unless you want to be flooded by spammers. WordPress.com doesn’t have phone support so anyone calling to be from wordpress.com is a fraude.

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  staff-doublebassd · Staff · Nov 17, 2022 at 6:28 pm

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  Hi there Bob,

  I was able to find your old WordPress.com account.

  Have you tried filling out our account recovery form? The Account Recovery Team will be happy to assist you in regaining access to your account.

  I see that you have made purchases under your account in the past. You can use the transaction ID on your bank statement from when you purchased the upgrade to submit the account recovery form.

  If you are unable to fill out the form, please contact our Account Recovery Team directly at passwordhelp@wordpress.com

  Please visit our support page for more information on recovering your account.

  Thanks!