Domain change

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  radfactoryworks · Member · Sep 29, 2013 at 4:45 am

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  I bought a new domain name and I need to change it for my site. My current domain name is http://www.radfactoryworks.com and I need to change it to http://www.theradfactory.com. I already purchased mapping for the site. How can I switch them out without having to pay mapping again?

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Sep 29, 2013 at 5:36 am

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  Domain mapping is a paid upgrade that costs $13.00 per domain, per year.

  reference: http://en.support.wordpress.com/domains/map-existing-domain/

  Did you map your domain within the last 30 days? If so, you might be able to get a refund for the mapping and apply it to the new domain you purchased

  We want you to love everything you do at WordPress.com, so we provide a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You can request a refund yourself directly from the Store -> My Upgrades section of your Dashboard, or contact support to request a refund.

  reference: http://en.support.wordpress.com/upgrades/#refunds

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  justjennifer · Member · Sep 29, 2013 at 6:10 am

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  I don’t think you need to refund/rebuy the mapping upgrade, but I’ve tagged this for Staff input to be certain.

  You’ll also want to consider purchasing the Site Redirect upgrade (http://en.support.wordpress.com/site-redirect/) if you are changing your current domain to something else, otherwise you will have unhappy customers and search engine visitors. Because this is a 301 permanent redirect, for search engines you really don’t need it for more than a year. That gives them time to re-crawl your site and update search returns. If you have a lot of sites who have linked to your current domain, you can contact them directly to update, or continue to renew the redirect.

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  radfactoryworks · Member · Sep 29, 2013 at 12:31 pm

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  I had the staff change my other site for me and just let me know it was changed without a problem.

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  justjennifer · Member · Sep 29, 2013 at 3:16 pm

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  Sorry, your answer is not clear to me.

  Do you mean that this issue is resolved or a different issue?

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  brookedot · Member · Oct 2, 2013 at 1:53 am

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  Hello there,

  I have contacted you via private email to provide you with more details about your account.

  Thanks.