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Forums / Domain Change – Locked Out of Account

Domain Change – Locked Out of Account

  • Unknown's avatar
    zespear · Member · Jan 18, 2025 at 10:19 pm
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    So there’s a couple of items that are throwing me off right now.
    1. I didn’t realize that adding www. to my domain inside of the general settings was going to log me out and not allow access to my WP admin account. Unfortunately I have not found a way of making the change back to the root domain. My site is does not load (ERR_TOO_MANY_REDIRECTS) and the admin login page, while it does load, just refreshes each time I attempt to login.

    Is it possible to switch this back without access to the admin account?

    2. This is probably a silly question but better to ask it – I am posting this question from my account that I access through the Google login option. However my domain is not listed here. When I attempt to use my usual credentials to login via Username & Password, it tells me that they are wrong (the same set I used to log in and make the domain change that caused my issue above).
    Is my admin login and the wordpress.com login 2 separate credentials?

    Thanks in advance for the help!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    themagicrobot · Member · Jan 19, 2025 at 9:01 am
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    Is my admin login and the wordpress.com login 2 separate credentials?

    Yes. This is the host WordPress.com. Your site has Nameservers showing a different company entirely.

    WP
    WordPress.com vs. WordPress.org
    in WordPress.com Support
    6 min read
    WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is ho
  • Unknown's avatar
    zespear · Member · Jan 23, 2025 at 4:34 am
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    Haha you’re right. That was a fun mistake 😂

    Thank you for taking the time to help point me in the right direction!

  • The topic ‘Domain Change – Locked Out of Account’ is closed to new replies.

Tags

  • .org
  • account
  • Domain

About this topic

  • In: Support
  • 2 participants
  • 2 replies
  • Last activity 12 months
  • Latest reply from zespear

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