domain charge

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  zalindor · Member · Apr 3, 2015 at 2:13 pm

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  It is very difficult trying to find out how to contact any form of customer support, is it possible that if this is the way to contact some form of support then you could confirm back to me.
  I have an issue relating to an expired domain charge that I was unaware of.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 3, 2015 at 3:19 pm

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  Hi there,
  I can see you purchased your domain through WordPress.COM and I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  To read about expired domains see here please https://en.support.wordpress.com/domains/domain-expiration/

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  pmciano · Member · Apr 4, 2015 at 3:02 pm

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  @zalindor

  WordPress.com offers the following support options:

  Contact WordPress.com Support

  Your Upgrade has already been successfully renewed and is valid through 2016-02-27, so you’re good to go:

  https://zalindor.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  If you’d like to learn more about the domain expiration process, please check out the following support document:

  Domain Expiration

  If you have any more questions regarding this transaction, let me know.