domain connection expired

  • Unknown's avatar
    ciaraoneillmusic · Member ·

    I have always just paid annually £11 to connect my domain but my payment method detected fraud so it was returned to me therefore my renewal did not go through, I want to keep my connection but WordPress keeps pressing me to upgrade to premium which I do not want as I am happy with the basic plan and just pay the £11 renewal, I can’t seem to find this option though. Any help?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-95percentghost · Staff ·

    Hi there! It looks like at this time you have a Personal plan associated with your site, as we understand there was previously a chargeback filed on your behalf; do we understand correctly that you had discussed this with our billing team by email?

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