Domain Connection Expired

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  bcan · Member · Aug 2, 2024 at 9:37 pm

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  I write regarding my domain name: bostoncan.org. Within the WordPress Admin, I am told ‘Domain connection expired on July 25, 2024.’ However, the WP domain manager states the status is ‘Active.’ As a result of this issue, navigating to bostoncan.org via a web browser leads to a WP admin login portal. Our website is still mostly accessible from bostoncan.wordpress.com, though the theme and Navbar are changed.

  Could you please let me know how to rectify this issue?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Aug 7, 2024 at 3:34 pm

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  Hi there!

  It looks like your site had the WordPress.com Creator plan before it expired, and you’ve upgraded to the WordPress.com Personal plan, which is why the site isn’t working as expected.

  To help you with this further, I’ll send you an email shortly to your WordPress.com account email address. Please keep an eye on your inbox.

  Thanks!