Domain contact

  • Unknown's avatar

    The domain upgrade expiration invoice notice is going to the person who formerly setup the site, but who is no longer involved. He forwarded it to me. I have paid the renewal fees. I would like to change the contact on the domain to me, but I cannot because it is private. How can I change the contact so that the future renewal notices will go to me? Thanks.

    The blog I need help with is: (visible only to logged in users)

  • This is fixable.

    However, the crux of the issue is that the account you are posting from is not the owner of the upgrade in question. Without more information, I am not sure if the upgrade is owned by the account of your former web-person or another WordPress.com account that you yourself control.

    Do you have another WordPress.com account?

  • Unknown's avatar

    I don’t have any other WordPress account. Yes tcsaugus.org was originally set up by (email visible only to moderators and staff) (i am trying to preserve his privacy), and I would like to transfer it to me. You should have a record of me paying the renewal fees this year and last year.

  • Unknown's avatar

    the upgrade owner needs to initiate the transfer – staff-ozmodiar should be able to either give you a link on instructions to transfer the upgrades or he could email the email address of record for the upgrades – keep in mind that to protect both you and WordPress.COM – the transfer instructions need to come from an owner – else someone else could take your site away from you

  • The owner is the original purchaser/registrant of the domain, even if someone else pays the yearly fee.

    If you have the original owner either contact us via email (help@wordpress.com) or post on this thread, we can transfer the upgrade from the owner to you.

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