Domain Contact Information

• 

  kristenharcourt · Member · Jan 3, 2017 at 5:35 pm

  • Copy link
  • Add topic to favorites

  Hi there!
  I am trying to register for a WordPress Premium Subscription but when I try to add in my phone number I get an error message and it won’t accept my info. I am entering 1. and then my 7 digit phone number but it won’t accept it. Anyone else have this problem and any ideas on how I can get it to work?
  Thanks in advance!
  Kristen

  The blog I need help with is: (visible only to logged in users)

• 

  gemmacevans · Member · Jan 4, 2017 at 3:26 pm

  • Copy link

  Hi Kristen,

  when I try to add in my phone number I get an error message and it won’t accept my info

  What is the error message you are seeing?

  I am entering 1.

  Can you try adding a + in front of the number 1, and then the digitals from your phone number (no other characters).

  Let me know how you get in.

• 

  kristenharcourt · Member · Jan 4, 2017 at 3:35 pm

  • Copy link

  Thanks for your response, the + is not working either.

  I am entering the following: [phone number redacted]

  The error message I am getting says: Enter a country code followed by a dot (for example [phone number redacted]).

• 

  gemmacevans · Member · Jan 4, 2017 at 3:51 pm

  • Copy link

  Hi Kristen,

  Would you be happy for me to email you about this problem? That way you can share your phone number somewhere private while we work it out.

  If you’re happy with that, just reply here and I’ll send a message to the email address on your account.

• 

  kristenharcourt · Member · Jan 4, 2017 at 3:57 pm

  • Copy link

  That would be great – thank you!!

• 

  gemmacevans · Member · Jan 4, 2017 at 4:01 pm

  • Copy link

  Perfect :) I’ll speak to you shortly!