Domain contract expired / need to access website info

  • Unknown's avatar
    stevenburiek · Member ·

    Hello,

    I registered the domain name ‘stevenburiek.com’ with reclaim hosting. The domain contract has expired and I would like to access the information on the site. I do not remember the username or password. Is it possible for me to access the information without renewing my contract with reclaim hosting?

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    Your site was not hosted by us (WordPress.com). It was using the open source WordPress.org software and it was hosted by Reclaim Hosting. Therefore, you need to contact them regarding your issue.

    We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    If you want to know more about the differences between WordPress.com and the open source WordPress.org software you can read this article:

    WordPress.com vs. WordPress.org

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