domain deactivated
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Reactivate my sleek-geek.net account. It is currently in redemptionPeriod. What is the best way to renew?
The blog I need help with is: (visible only to logged in users)
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Aloha aulintacruz,
After the grace period ends, your domain enters the redemption period, the length of which can vary. This means the domain name can still be renewed, but there is an $80.00 redemption fee required in addition to the normal renewal cost. (This is standard practice for domain registrars.)
It’s important to note that during the redemption phase, domains can be included in expired-domain auctions, where another party can bid on your domain name. If the domain is claimed by someone else in an auction, you will not be able to renew. If you made a payment in attempt to reclaim the domain out of redemption and were unsuccessful, you will get a refund.
You will need to agree to the $80 charge, but I have added the modlook tag so a staff member can assist you with your domain.
Learn more about getting a moderator/staff reply for your questions:
https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question -
Hi there,
As @geoffreyshilling indicated, I’ll need you to agree to the redemption fee before I can get the recovery process started, but at this point we should still be able to get your domain back for you.
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And I realize the note at the bottom of my first post, the blog I need help is incorrect. Not sure how that happened.
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Okay, I’ve sent a payment link to you via email. Once we receive payment I can contact our registrar to restore the domain. Should the recovery fail, your payment will be refunded in full.
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We’ve received your payment and I’ve emailed our registrar to try and restore the domain. I’ll let you know as soon as I hear back from them.
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Your domain has been restored and is showing your site again.
Please let me know if I can help with anything else.
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