Domain degaulledrivecoc.com points to WordPress.com but not showing in my accoun

• 

  degaulledrivecoc · Member · Nov 10, 2025 at 5:54 pm

  • Copy link
  • Add topic to favorites

  We’re the owners of degaulledrivecoc.com. The domain’s nameservers point to WordPress.com, but it doesn’t appear in our account. We believe it’s attached to another WordPress.com account that we can’t access (potentially an account with the username “olen1957”). How can we verify ownership or recover management access?

  The blog I need help with is: (visible only to logged in users)

• 

  elcristofue · Member · Nov 10, 2025 at 6:34 pm

  • Copy link

  Hello @degaulledrivecoc, thank you so much for bringing this to our attention!

  I’ll be reaching out to you via email shortly so we can continue helping you from there.

• 

  degaulledrivecoc · Member · Nov 11, 2025 at 3:20 pm

  • Copy link

  Hi, I am helping @degaulledrivecoc to fix their site. I’m not sure we have full access to the email associated with this account. Can we continue the conversation here or over my email?

• 

  adusman33 · Staff · Nov 12, 2025 at 4:37 am

  • Copy link

  Hi @degaulledrivecoc,  

  The reason you’re not seeing the domain degaulledrivecoc.com in your account is that the domain connection expired when your Business plan expired.

  If you’d like to restore your site, you can upgrade to the Business plan again by following this guide:

  https://wordpress.com/support/restore-your-site-after-the-plan-expires/

  Once the plan is restored, you can reconnect your domain using these steps:

  https://wordpress.com/support/domains/connect-existing-domain/.

  I hope this helps clarify things for you.