Domain Disabled

• 

  rustywarhawk · Member · Dec 23, 2019 at 3:37 am

  • Copy link
  • Add topic to favorites

  My partner and I purchased a domain from you several months ago. We had issues with time to post and were not able to get around to using it until a few weeks ago. At that time we received a notification on the site that the domain had been disabled for failure to register or something of that sort. As far as we are aware we never received any notification of the requirement to register. If some sort of confirmation email could be resent that would be greatly appreciated.

• 

  fstat · Staff · Dec 23, 2019 at 8:08 am

  • Copy link

  Hi there,

  The account you’re contacting us from has never registered a domain through us. What’s the domain name you’re referring to so I can point you in the right direction of getting support?

• 

  moattarimenswear · Member · Jan 2, 2020 at 5:19 pm

  • Copy link

  I do have a domain name

  http://www.moattarimenswear.com

• 

  moattarimenswear · Member · Jan 2, 2020 at 5:21 pm

  • Copy link

  Having problems. Website not working.

  http://www.moattarimenswear.com

• 

  staff-zinnia · Staff · Jan 2, 2020 at 8:15 pm

  • Copy link

  Hi –

  That site is hosted by lunarservers.com and not our managed hosting environment from WordPress.com.

  You need to contact them for assistance. Otherwise, you can check out the community forums over at https://wordpress.org/support/forums/