Domain disappeared

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  nttravail · Member · May 17, 2024 at 6:26 pm

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  Hello,
  People can’t see my website anymore, a message says: Your server is running PHP version 5.6.40 but WordPress 6.5.2 requires at least 7.0.0.
  And I can’t access any of my website nttravail.com in WordPress, it appears empty, like I don’t have website. I paid my domain registration and hosting for the year.
  What happened ? How can I get it back.
  Please help me.
  Ian Turner

  Self-declared URL: nttravail.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · May 17, 2024 at 6:33 pm

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  We can’t help as your site isn’t running on the wordpress.com platform. You must contact your hosting support to solve this problem yourself.

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  staff-jeev · Staff · May 18, 2024 at 5:54 am

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  Hello there

  People can’t see my website anymore, a message says: Your server is running PHP version 5.6.40 but WordPress 6.5.2 requires at least 7.0.0.

  The site isn’t hosted at WordPress.com. It seems to be hosted with JustHost so you will need to contact them. Please see https://wordpress.com/site-profiler/https://nttravail.com
  
  WordPress.com is a managed hosting where we take care of all the technical things like updating PHP, backups, and security and offer world-class infrastructure and support. If you want you can migrate the site to WordPress.com and have peace of mind that you won’t face such issues.